A St. Louis woman posted the video on Facebook Saturday afternoon, showing her and a friend being asked to leave the restaurant Friday night because some staff at Applebee’s believed the two women were the same customers who dined and left without paying the night before.
Applebee’s fired three employees and temporarily closed its Independence Center restaurant two days after a black customer’s online video complaint of racial profiling became a viral embarrassment.
Her friend is heard crying while an Independence police officer, a mall security officer and a restaurant employee confront them and ask them leave.
“This is what black people have to deal with,” the woman who made the post — Alexis Brison — can be heard saying in the video.
Applebee’s conducted an internal investigation and then, saying it does not tolerate racism, bigotry or harassment, acted swiftly, announcing the firings and the temporary closing Monday night.
“We recognize the hurt and pain caused by the recent incident at an Applebee’s restaurant in Independence, Mo.,” an Applebee’s spokesperson told The Star in a written official statement.
“We very much regret this occurred and sincerely apologize to our guests and community. After an internal investigation and in-line with our values, the franchisee terminated the manager, server and another employee involved in the incident. We do not tolerate racism, bigotry or harassment of any nature, and we have taken additional steps to close the restaurant at this time in order for the team there to regroup, reflect, learn and grow from this.”